QueenPlay Casino Review

QueenPlay Casino

Queen Play is a brand owned by Marketplay Ltd, a company incorporated under the laws of Malta.

The games on this website are powered by software belonging to Aspire Global International LTD, a Malta based company which is a fully licensed operator (MGA/CL1/408/2007) under the Malta Gaming Authority.
In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company (reg n. C48328 and registered office at 135, High street, Sliema SLM 1549, Malta), which is licensed and regulated by the United Kingdom Gambling Commission (Nr 000-039483-R-319409-001).

QueenPlay is targeting a whole new community of players by adding to a proven and tested casino product a feminine touch.

The queen of QueenPlay is a fierce and independent woman who rules over a realm of uncompromising fun. She is a representation of women who know what they want and how to get it. QueenPlay is here to offer them the entertainment they want.

image queenplay casino.

QueenPlay is an online casino that women can enjoy on the go or from the comfort of their home. QueenPlay is here to provide them with a safe and reliable platform that also promises to be a ton of fun.

Like its casino siblings (Regent Play, Plaza Royal) QueenPlay has hundreds of the best video slots, classic table games, and live casino games, from the best providers out there.

 

QueenPlay Casino General Information

Established: January 2020 by Aspire Global International and Marketplay Ltd.

Licences: UKGC and Malta Gaming Authority

Target audience: Women / Men

Casino format: Instant play

Languages: English, German, Norwegian, Finnish

Restricted territories:

Afghanistan, Aland Islands, Algeria, Angola,  Anguilla, Aruba, Australia [8], Benin, Bolivia, Bonaire, Bouvet Island, Cambodia, Central African Republic, Chad, China, Colombia, Congo, Costa Rica, Curaçao, Cyprus, Czech Republic, Democratic Republic of Congo, Djibouti, Dominica, Dominican Republic, East Timor, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Gaza Strip, Ghana, Grenada, Guadeloupe, Iran, Iraq, Israel, Jordan, Kenya, Kyrgyzstan, Laos, Madagascar, Malawi, Malaysia, Malta, Martinique, Mauritania, Mauritius, Montenegro, Morocco, Mozambique, Namibia, Niger, Nigeria, North Korea, Pakistan, Palestinian Territories, Paraguay, Philippines, Poland, Puerto Rico, Reunion, Romania, Russia, Rwanda, Saba, Saint Barthéley, Saint Martin, Senegal, Serbia, Sint Eustatius (Dutch Island), Sint Maarten (Dutch part), Slovakia, Somalia, South Sudan, Spain, Swaziland, Sweden, Switzerland, Syria, Tanzania, Thailand, Togo, Tunisia, Turkey, U.S. Minor Outlying Islands, Uganda, Ukraine, United States [55], Wallis and Futuna, Yemen, Zambia, Zimbabwe.

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Casino Games

Providers: NeoGames, Microgaming, NetEnt, Play ‘n Go, Quickfire, Aristocrat, Barcrest, SG Interactive, Cadillac Jack, NYX, Bally, Ainsworth, Big Time Gaming, Magnet Gaming, NextGen Gaming, Old Skool Studios, Pragmatic Play, Rabcat Gambling, Skillzz Gaming, WMS, Elk Studios, Habanero, Blueprint Gaming, Lightning Box Games, Realistic, Thunderkick, Tom Horn Gaming, Playson, Ezugi, iSoftBet, Betsoft, Playtech, Quickspin, Evolution Gaming, Gamomat,1×2 Network, IGT, No Limit City, Synotgames, Boongo, ORYX, High 5, Scientific, Triple Edge, Inspired Gaming, Red Rake, Merkur, Iron Dog, Realistic, GameART, Gamomat

Games: video slots, classic table games (including video poker), live casino, scratchcards

Total number of games: 700+

Loyalty programme: multi-tiered VIP club

Queen Play Promotions

Queen Play Welcome Bonus:

100% matchup bonus up to CA$200 plus 100 extra spins

  • 1st deposit (min. CA$10)
  • 2nd deposit (min. CA$20)
  • 3rd deposit (min. CA$20)

All bonuses offered by Queen Play will be subject to the following rules:

Queen Play Welcome Bonus

100% bonus on your first deposit up to €200 Unless otherwise stated. This bonus only applies for deposits of €10 or higher! All you need to do is just deposit the money in your Queen Play account and you will receive this bonus instantly!For example:

Deposit C$30 get C$30, play with C$60.
Deposit C$60 get C$60, play with C$120.
Deposit C$90 get C$90, play with C$180.

The “Welcome bonus” terms & conditions:

    • The “Welcome bonus” is limited to one bonus per household. Aspire Global operates a number of casino brands (“Aspire Global’s brands”) and reserves the right to limit the number of Welcome Bonuses that may be taken up by a player across Aspire Global’s brands in the following way. By claiming this welcome bonus offer at Queen Play , you are prohibited from claiming a welcome bonus at other Aspire Global’s brands. Any attempt to try to deceive management by registering multiple accounts within Aspire Global’s brands in order to gain bonus money, may be deemed as bonus abuse and may result in the account(s) being suspended and the removal of your funds. For list of Aspire Global’s brands click here.
    • The “Welcome bonus” may not be used in conjunction with any other bonus, promotion or offer.
    • The “Welcome bonus” must be wagered at Queen Play within 21 days of being credited to your account. Queen Play reserves the right, at any time, to revoke any welcome bonus not used within the allotted time period.
    • Please note that in the interests of fair gaming, we require you to have wagered a minimum of 35 times the sum of your welcome bonus before cashing out any winnings.
      For example:

      Deposit C$30 get C$30, wager is C$1,050 to cash out.
      Deposit C$60 get C$60, wager is C$2,100 to cash out.
      Deposit C$90 get C$90, wager is C$3,150 to cash out.
    • For bonus that is given before you make your first deposit on the site, the wagers you place will not count towards the number of times you need to wager the received bonus until you have executed and we have received a deposit from you to your account.
    • Unless stated otherwise by Queen Play, the non-deposit bonus is available to new players only (players who have not received this bonus before).

Welcome bonus is automatic. However, there are various reasons for not receiving it and you may need to personally request it. If you have not received your automatic welcome bonus after making an approved deposit, please contact our support team. This can be done online while you are playing (click the “online support” button), or by emailing support@Queenplay.com . Just remember to state your username.

      1. Spins bonus:

          • All Spins credited to a player’s account must be used within 1 day from when the offer was granted. Unused free spins will be removed from the account thereafter.
          • Spins are considered as a bonus and must be wagered before any winnings can be cashed out. The Spins bonus is calculated as the total value of the winnings received through the use of the free spins. The total value of such credit shall be subject to the wagering requirements set out below.
          • Any and all Spins bonus(es) shall be subject to the standard bonus policy detailed hereby.
          • Players, who initiate a deposit in order to receive free spins as part of a deposit offer, MUST wager their deposit amount before initiating a withdrawal. Players who withdraw their deposit without wagering will lose the free spins received from the deposit or if used, any winnings received from the free spins. Only for brands that have welcome offer upon deposit.
      2. Promotional play restrictions:

        All of Queen Play’s bonuses and winnings may only be cashed out after you have made at least one approved deposit and you have wagered at least 35 times (unless stated otherwise) of each bonus received – for example you must wager C$350 before cashing out if you have received a bonus of C$10.Deposits may be withdrawn before a player’s wagering requirements have been fulfilled. However, if this occurs, all bonuses and winnings will be voided/removed from the player’s account. Players must contact support in order to withdraw their deposit.
        Wagering on different games will contribute differently towards your wagering requirements.

        For all bonuses that require a deposit the wagers you place will not count towards the number of times you need to wager the received bonus until you have executed and we have received a deposit from you to your account.

        Winnings received through the use of the free bonus (no deposit) or free spins shall not exceed C$100. Any winnings which shall be made with the free bonus or free spins which exceeds the C$100 maximum, shall be considered as nil, and shall not be recorded as winnings. Only the maximum winnings of C$100 can be withdrawn by the Player subject to the terms specified in the Bonus Policy.

        Winnings received through the use of the free bonus (no deposit) or free spins are considered as bonus, and as such must be wagered 50 times before withdrawal may be made.

        Bets placed on all versions of the following games will not count towards your wagering requirements:
        All Video Poker games, All Roulette games, All Quick Play games, All Blackjack games, All Rush games, Hi Lo Fever, All Baccarat games, 3 Card Poker, Blood Suckers, European Roulette, Football Studio, Jackpot 6000, Keno, Big Bang, Blood Suckers, The Wish Master, Dead or Alive, Lucky Angler, Jack Hammer 2, Cloud Quest, Tower Quest, Pearls of India, Treasure Island, Mega Moolah.
        If the player placed bets on any of the games mentioned above before the wagering requirements for the bonus have been met, the Casino reserve the right to withhold any amount in excess of a player’s original deposit from a player’s withdrawal.

        When a bet abuses the betting system – regardless of which game it was placed on – it will not count towards a player’s wagering requirements. If the player placed single bets equal to or greater than C$4 or C$0.50 per line, or 15 percent of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. In addition, if a player deposited with Skrill and placed single bets equal to or greater than C$2.50 of the bonus amount before the wagering requirements for the bonus have been met, we reserve the right to withhold any amount in excess of the player’s original deposit from a player’s withdrawal. The foregoing shall also apply to any bonus buy features.

        The use of bonus funds purely to progress through the bonus stages is prohibited. This includes but is not limited to games such as The Wish Master, Cloud Quest, Tower Quest, Pearls of India – can result in the winnings being voided. For example (but not limited to), playing Netent’s “The Wish Master” with an active Bonus, activating 3 “wishes” to then leave the game and come back and collect the feature payout once the Bonus is gone.

      3. Daily Promotions:

        All daily bonuses are subject to a C$200 maximum unless otherwise stated.

        Deposit Match Up:
        • Unless stated otherwise, this bonus only applies the 1st deposit made by a player on a single day.
        Cash Back:
        • Cash back bonuses are a percentage of house winning paid to a player.
        • Cash back bonuses are only paid once a promotion has ended.
        • Cash back bonuses that require a deposit, are paid up to the total of deposits made, and cannot exceed C$200.
        • Cash back bonuses that do not require a deposit, cannot exceed C$200.
        Bonus Codes:
        • If a bonus code is not entered during the required deposit transaction, the player will not be eligible for the bonus associated with that bonus code.

        Unless stated otherwise, all promotions run for 24hrs (7am -7am GMT).

      4. Additional Bonuses:

        are issued in good faith by Queen Play as an incentive for players, or as a token of appreciation for returning players who have continually shown their patronage. They are only intended for players who use the Queen Play website for fun or entertainment purposes and will be denied, declined, or retracted from players who abuse the spirit of this offer. Further requirements may be set, according to the type of bonuses.

      5. Game winnings

        from “free spin” or “bonus” features initiated with bonus funds but completed after the bonus has been wagered, lost or forfeited will be removed.

      6. Other Bonuses

No promotional or other type of bonus will be issued or allowed once money has been cashed out and is in the players pending account. This will remain until that cashout has been either approved or cancelled and the pending account has a zero balance. The aforementioned clause will also apply should there still be an available balance in the player’s active Queen Play account.

    1. Queen Play reserves the right to remove prize credits from the accounts, or deny a cashout request, of any players who fail to comply with any of the above conditions. In the event of a dispute, Queen Play’s decision is final and not subject to appeal.

Restrictions on Winnings

  • Unless otherwise detailed in this Bonus Policy or in any promotion, if you place a wager using only your bonus funds, and win, you will receive, depending on your chosen account currency, up to a maximum of €500 in winnings. If your winnings exceed €500 you will only receive €500.
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Pros / Cons
  • Great number of Games!
  • Excellent Welcome Bonus
  • Regulated
  • No dedicated mobile app.

Payments

Payment methods – deposits and withdrawals:

Instant deposit, unless otherwise noted

Payment Method Deposit Time
(Days)
Withdrawal Time
(Business Days)
Available Currencies
visa_mastercard logo. Instant 0-6 €/£/$/KR/C$/NZ$
/A$/R$/CLP/S/₹
bank_transfer logo. Instant 2-6
sofort Klarna logo. Instant N/A
Trustly logo. Instant 0-4 KR/€
Skrill logo. Instant 0-2 €/£/$/KR/A$/R/₹
skrill1tap logo. Instant 0-2 €/£/$/KR/A$/R/₹
neteller logo. Instant 0-2 €/£/$/KR/A$/R/₹
Muchbetter logo. Instant 0-2 €/$/C$/R/R$
/CLP/S/₹
ecoPayz logo. Instant 0-4 €/$/C$/KR/A$
/R/R$/CLP/S/
Paypal logo. Instant 0-2 £
rapid_transfer logo. Instant 0-4 €/KR
giropay logo. Instant N/A
ETransfer logo. Up to 24 hours N/A C$
astropay logo. Instant 3 €/£/$/R/R$
/CLP/S/₹
euteller logo. Instant N/A
EPS logo. Instant N/A
paysafecard logo Instant N/A €/£/KR/C$

Currencies: £, €, US/CA/AUS $, Brasilian Real, Norwegian kroner, Chilean Peso.

Minimum deposit: CA$10

Minimum withdrawal: CA$10

Withdrawal limit: CA$7K (CA$8K for VIPs)

VIP and LOYALTY PROGRAM AT QUEENPLAY CASINO

All members of Queenplay are members of the Exclusive Club that brings non-stop loyalty rewards, bonuses and promotions.

REWARD POINTS AND REDEMPTION

  • Most games earn you one Reward Point for every €40 wagered in Real Money mode.
  • You can improve your Loyalty Level by collecting Reward Points. As your loyalty grows, so does your loyalty level! However, our Premium and Prestige levels are by invitation only.
  • Each Loyalty level has a unique Redemption Rate, detailing how many points you must accumulate before you can exchange them for Bonus Cash.
    Example: Bronze, requires 30 points to redeem €1, whereas Prestige, requires only 15 points.
  • You can check out your status by logging in, selecting “My Account” from the menu and clicking on “My Rewards”.

SPECIAL BENEFITS

  • All Loyalty Welcome Package benefits come into effect the day after the upgrade takes place.
  • Platinum, Premium & Prestige Welcome Package bonuses are offered over a 3-day period.
  • The Sunday bonus is only issued when a deposit has been made 14 days prior to the deposit.
  • Sunday bonuses are credited to a players account upon login- no deposit required!
  • You are only eligible for one bonus a day. Therefore, if you are upgraded over the weekend, the Welcome Package bonus takes priority over any other offer, including our weekly Sunday promotion.
  • The monthly cash back bonus is based on house winnings on all games for one full calendar month.
  • The cash back bonus is issued on the 3rd Monday of the following month and covers the previous month’s full calendar.
  • Contact your Personal Account Manager to claim your monthly cashback bonus and for more details.

Mobile App and Gaming at Queenplay casino

Mobile app: no mobile app available. But the whole website is built with HTML5 code.

That means the mobile version has adaptive design (thanks to HTML5). For this reason is available on Android, iOS, and Windows tablets and smartphones from the device’s browser. Login and passwords are the same of desktop version.

Customer Care Support at QueenPlay Casino

7 days a week, from 6am to 11pm GMT, live chat, email.

QueenPlay Casino logo.

100% matchup bonus up to CA$200 plus 100 extra spins.

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