Casino.com Review

Casino.com reviews could go a long way. Instead we get straight to the point! What interests the players? Read below and you will find out.

Casino.com is part of the Mansion Ltd group, protagonist of important sponsorships in the Premier League (Tottenham, Manchester City, Crystal Palace and more recently AFC Bournemouth, Newcastle United and Millwall FC). The Mansion Group was the undisputed star of the International Gaming Awards by winning the Casino Operator of the Year 2018 and Best Customer Service Company 2020.

Casino.com Games

The online casino features over 600 games including progressive jackpot games. Casino.com has a major contract with the software producer Playtech.

Among the most famous slot machines you will find Rocky, Gladiator, Three Musketeers, The Mummy, Captain’s Treasure, Halloween Fortune, Ace Ventura, The Matrix and above all Age of the Gods – King of Olympus.

The volatility of slots includes games for all tastes: just take a look at the pay tables and you can choose with peace of mind after reading our dedicated page.

Obviously we are not talking about slots alone: ​​all the classic casino games such as blackjack, roulette, baccarat, video poker, keno are all available within the various sections. And the ‘LIVE’ section is being enriched month by month with new lobbies to experience the thrill of playing live with a dealer and other players!

The Casino.com Welcome Package Bonus

The Welcome Package at Casino.com is quite impressive, with a massive 100% extra up to $400, PLUS 200 free spins on the Age of the Gods slot games! (Epic Troy, Glorious Griffin, Ruler of the seas, Ways of Thunder, King of Asgard.)

Here’s how you’ll get your hands on this big bundle of goodies:

Make your first deposit to see it double, and you’ll also grab your first 40 free spins!
Log back in for the next 8 days, to tuck into a further 20 free spins each day!

  • The minimum single deposit to claim this bonus is $20.
  • Your Welcome Bonus is a redeemable casino bonus. To redeem this bonus, you must wager a minimum of 40 times the bonus amount.
  • All games count towards these wagering requirements; however, wagering for some games will not count in full towards your wagering requirements (see table below):
Game Category Wager Percent Contribution
Slots (all varieties) 100%
Scratch Cards 100%
Pai Gow (all varieties), Red Dog 25%
Casino Hold’em (all varieties) 25%
Roulette (all varieties including Wild Vikings and Wheel of Light) 25%
Baccarat (all varieties) 20%
Blackjack (all varieties excluding Blackjack Switch & Pontoon) 20%
Stravaganza 20%
Craps (all varieties), Sic Bo (all varieties) 20%
Video Poker (all varieties) 20%
Blackjack Switch , Pontoon (all varieties) 5%
Lucky Wheel (Spin a Win) 5%
All double options on slots & Video Poker (all varieties) 0%
Jacks or Better, Fortunate Five (all game types), Gold Rally, Everybody’s Jackpot, Dead or Alive, Blood Suckers 0%
All other games 100%
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  • The maximum bonus amount is $400.
  • Any real money casino bets placed will be funded by a player’s deposit first. Bonus funds will only be used once the deposited amount has reached 0. In the event of a “mixed” bet, ie one which is made up partly of deposited funds and partly bonus funds, any winnings generated will be applied proportionally.
  • Welcome Bonus funds will expire after 30 days of nil activity on your account.
  • If you chose to opt out of the Welcome Bonus, this cannot be applied to your account at a later date
  • You are not permitted to take part in any other casino bonuses or promotions until you have made your first deposit.

Free Spins

  • The promotional offer of 200 free spins is open to new customers who are aged 18 and over, who register for a new account at Casino.com.
  • PLEASE NOTE: to be eligible for the 200 free spins available after making your first deposit, you must accept the Welcome Bonus – which is a 100% bonus on the amount of the first deposit you make on your account, up to a maximum bonus amount of $400.
  • If you do not log in and accept the additional free spins on each of the 8 days, these will expire 24 hours from being credited.
  • If you log in and accept the additional free spins on each of the 8 days, any unused free spins and/or any winnings generated from that set of free spins, will expire after 30 days.
  • The value of your free spins will depend on the game you are using them on, however they will range from between $0.10 and $0.20. The exact value of each free spin is calculated by multiplying the number of lines available on the slot game by a coin value of $0.01 (e.g. a 20 line slot multiplied by $0.01 will result in a $0.20 free spin value).
  • Winnings from free spins will be transferred to your account as redeemable bonus funds.
  • These funds must be wagered 20 times, on the aforementioned Age of the Gods games exclusively, before you’re allowed to withdraw your bonus and any winnings. Please note that maximum bet restrictions apply to wagering bonus funds.
  • Once the funds earned from free spins have been wagered 20 times, the winnings earned on the eligible games will be automatically capped to a maximum of $100, and redeemed as cash to your balance.
  • If you have not yet completed wagering, but your available balance falls to below $0.50, the remaining amount will be redeemed to you.

General

  • The Welcome Bonus and additional 180 free spins, are only available to players depositing via Card (Credit or Debit), Visa Vouchers, Bank Transfer, Banking Methods.
  • This promotion is a casino-only promotion. This means that only stakes on casino games will count towards completing qualifying or wagering requirements.
  • Not available on iOS app.

Deposits and Withdrawals

ACCEPTED PAYMENT METHODS IN CANADA

1. Visa: One of the most recognizable brands in the world is a popular deposit and withdrawal method for punters worldwide. Making a deposit is as easy as making any online purchase, just enter your credit card number and the three numbers on the back of your card. Then, choose an amount, and the money will instantly transfer to your account.

2. Mastercard: There is no need to set up an account with a third-party payment processor when using MasterCard. With a higher than average deposit limit and the security that comes with using a name brand credit card, it’s no wonder punters all over the world are happy to make deposits with MasterCard. It has a nearly instant processing time, which allows you to start playing your favorite online casino games right away.

To make a deposit, visit the Cashier and select MasterCard from the menu. Then just enter your name, credit card number, and the 3 digits on the back, and you’re all set.

3. Maestro: This MasterCard powered debit card is an excellent choice when it comes to making a deposit. As a part of the MasterCard SecureCode Programme, you can relax knowing that your money and personal data will remain secure.
Another big benefit that comes with Maestro is that as a debit card, it immediately withdraws the money from your bank and deposits it in your casino account. This means that, unlike a credit card, you can’t wager with money that you don’t have. Once you have a Maestro card, all you will need to do is enter your name, card number, and CVV code, and the money will instantly transfer from your bank to your online casino account.

4. Bank Transfer (Wire): As long as you have a bank account, you can use this method to move money to and from Casino.com safely. Making a wire transfer is one of the most secure payment methods available. It also comes with higher deposit limits and instant processing.

As there is no need to include a third-party that will complete the transfer, all you need to do is visit the Cashier page and select the Bank Transfer option. A secure portal between the bank and Casino.com will open, allowing you to enter your account details and complete the transfer.

5. Citadel Instant Banking: Formally known as My Citadel, this instant banking option allows you to transfer money to your casino account anonymously. It does this by giving you the option to have two separate accounts. It works with your bank, which has all of your financial and personal details, and then your Citadel account only has access to the money without seeing your personal and financial numbers.

6. ecoPayz: One of the best E-wallet options, ecoPayz gives you the flexibility to fund the account from a bank transfer or credit card deposit. Once the money is in your ecoPayz account, visit the Cashier to make a deposit. The entire process is protected by an encrypted server, guaranteeing that your data won’t be compromised, and the money will reach its destination without any issues.

7. iDebit: This is a secure payment method that will connect directly with your bank account to make deposits and withdrawals quickly. While you don’t need to create an account to use iDebit, you can just log in as a guest and enter your bank details each time, being a member has certain benefits such as making a withdrawal. There are some minor fees that you may incur, but you can minimize them if you have a funded iDebit account.

8. Instadebit: A secure e-wallet option that is accepted in over 30 countries, Instadebit is a popular choice among many punters. You will need to open an Instadebit account to get started. You can fund it instantly with a credit card or PayPal, or directly from your bank, but it could take up to 5 days for the money to be available.

Once you have money in your Instadebit account, log in to your Casino.com account and click on the Deposit button. This will redirect you to the Cashier, where you can choose Instadebit from the e-Wallet options. From there, a window will open and allow you to securely login to your Instadebit account, choose the amount of money you wish to transfer, and complete the process.

9. PaySafeCard: This prepaid card puts so much value in safety; it was incorporated in the company name. You can purchase a PaySafeCard at specific locations. Then, log in to your Casino.com account and head straight to the Cashier. Choose the PaySafeCard from the dropdown menu ad enter in your secret 16 digit PIN code. There is no need to enter any credit card, bank numbers, or sensitive passwords. In fact, the card can be purchased with cash. Leaving no trace of who you are.

10. PassNGo: This prepaid card can be purchased in advance and be used to fund your Casino.com account anonymously. After you’ve purchased or funded your card, you can transfer the money to your online casino account when you visit the Cashier. Enter our secure portal and enter the required details, and the money will be moved into your account.

11. Interac (Online and e-Transfer). Interac was founded in the mid-1980s when the five largest Canadian banks got together to build a system to make it easy to transfer between bank accounts. Today, it is one of the most recognizable and secure payment processors in Canada.
There are two options when choosing Interac; Online and e-Transfer. The biggest difference between the two is that the e-transfer has a slightly higher minimum deposit and a significantly higher maximum deposit.

To make a deposit, choose the Interac option of your choice, and you will be redirected to your Interac account. From here, all you need is to decide how much money you want to deposit and then click deposit to complete the process.

12. MuchBetter: This smartphone app lets you easily make payments from anywhere. Download the app to your Android or iPhone and register an account. Then, load the card by adding money either through your bank, credit card, or another e-wallet service. Then, sign in to your Casino.com account and select MuchBetter from the Cashier’s options. You can choose how much money to deposit, and the money will quickly be moved into your account so you can start playing quickly.

There are various advantages to each option, and it is essential to find the one that is best for you.

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WITHDRAWALS

First of all, you need to verify your account before proceeding with a request of withdrawal. The following docs are needed:

1. Valid Photographic ID (Passport, Driving License, National ID card)

2. Credit Card 

A copy of the front and back of the card that you use to fund your account. The first 6 and last 4 digits of your long credit card number are required. The remaining digits can be hidden, as can the last 3 digits of the security code from the back of your card. If you use more than one card to fund your account, you may be asked to supply copies for the additional cards as well.

3. Proof of address 

There is a chance that we may also need to verify your address. If so, this can be done using either a utility bill, credit card bill or bank statement. Please note: we cannot accept phone bills as proof of address.

It can take up to 72 hours to process your documents and update your account. After this, you will able to withdraw from your account.

General Withdrawal Information

Withdrawal limits can be seen in the table below. VIP and Elite players enjoy higher monthly withdrawal limits.

Bronze, Silver and Gold customers:

Currency Monthly Limit Processing Time
EUR
GBP
15,000 up to 3 business days
USD
CAD
AUD
NZD
22,500 up to 3 business days
Other Currency equivalent of $22,500 USD up to 3 business days

 

VIP:

Currency Monthly Limit Processing Time
EUR
GBP
30,000 1-2 business days
USD
CAD
AUD
NZD
CHF
50,000 1-2 business days
Other Currency equivalent of $50,00 USD 1-2 business days
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Pros / Cons
  • Live Chat
  • Impressive Welcome Package
  • Live Casino
  • None at the moment

THE VIP Club of Casino.com

A club for elite players who can enjoy a long string of benefits:

  • own personal account manager. They’ll be responsible for providing you with the highest level of service and best VIP experience available
  • Exclusive promotions and reloads. You’ll enjoy exclusive promotions tailored to you, and be kept up-to-date with exciting future events
  • Special gifts for special moments (Birthdays, Anniversaries, Christmas ….)
  • VIP only events. A day at the football, ring-side seats at the boxing, tickets to the theatre, or a hospitality package at an exclusive casino…
  • Higher deposit limits
  • Higher bet limits

There are 5 different levels within the Club:

  • Bronze
  • Silver
  • Gold
  • VIP (24/7 Dedicated VIP Team, Personal VIP Account Manager, Loyalty Level Welcome Bonus, Special Gifts*)
  • VIP Elite (the same of VIP plus Personal Cashback Offer and Invitation to Exclusive VIP Events)

Playing on your PC

After signing up and creating a new account, to get all the benefits of an integrated platform, Casino.com will ask you to download securely a PC software extremely easy to install. Once the installation has been done, you can simply log in with you your username and password and it’s done!

Can I play on Mobile with Casino.com?

The answer is absolutely yes! The Casino has specific applications depending on the operating system and the equipment owned by the Client.

Apple devices

In case you own an Apple system (Tablet, iPhone), simply go to the App Store and download the dedicated Casino.com app. The login is the same as for the desktop site.

Android devices

For Android systems, on the other hand, you will be taken to the casino’s dedicated mobile site, where you can download the app and install it directly on your smartphone or tablet by following very simple instructions. Here too, the login (username and password) is the same as on the desktop PC website.

Did you see how much information on our Casino.com Reviews page? And we’ll add more!

CUSTOMER SUPPORT

Customer Support agents are available day and night, all year round.

The team are just one click or call away, so whatever your query, get in touch!

phone logo   International number: +350 200 44793

email logo.  Contact form available through all the website

chat logo.  Chat available within your account

Logo Casino.com.

100% extra up to $400, PLUS 200 free spins

The online casino features over 300 games including those with progressive jackpots. Casino.com is powered by Playtech software.

Fantastic Welcome Bonus: 100% extra up to $400, PLUS 200 free spins.